We believe that the most profitable and lasting member relationships in fitness, nutrition and weight loss are built on the foundation of comprehensive and compelling needs analysis.
Needs analysis should capture a holistic set of information and provide education that establishes the context for the member relationship, driving greater commitment, improved recommendations and better results.
That said, the standard "analog" approach to needs analysis has remained largely the same for decades, even as technology and consumer expectations have advanced dramatically.
So, we’re on a mission to deliver deeper, best practice-driven, technology-enabled needs analysis that is more successful in attracting, enrolling and retaining members.
Through our expert needs analysis platform, we enable our subscribers to elevate the content and quality of their prospect and member interactions, differentiate their offerings and personalize recommendations while also reducing staff training costs.
We understand firsthand the central challenge of getting individuals to take action to improve their fitness and weight, particularly through memberships that require a significant investment of time, effort and dollars.
In fact, across the past decade we've directly enrolled tens of thousands of members into high-commitment, premium weight loss and fitness programs, conducting hundreds of thousands of one-on-one sales consultations, onboarding and coaching sessions – in person, by phone and online.
We bring this awareness of the challenges faced by fitness, nutrition and weight loss professionals -- and by prospective members -- to the development of our needs analysis platform.